Refund policy

🌟 Return & Refund Policy

We want you to love everything you receive from Out Came the Sun! Because our items are made to order and shipped directly from our suppliers, we're unable to accept returns or exchanges for change of mind — but we've got you covered if something arrives damaged or defective. 💛

Damaged or Defective Items: Please inspect your order as soon as it arrives. If something isn't right, contact us immediately at shopoutcamethesun@gmail.com with photos of the item, packaging, and any packing materials, and we'll make it right.

How to Start a Return: If your return is approved, we'll send you a return shipping label and instructions. Please don't send items back without contacting us first — we won't be able to accept them.

Non-Returnable Items: We're unable to accept returns on sale items, gift cards, perishable goods, custom or personalized products, or personal care items.

Refunds: Once we receive and inspect your return, we'll let you know if it's approved. If approved, your refund will be processed to your original payment method within 10 business days. Bank processing times may vary. If 15 business days have passed since your refund was approved, please reach out at shopoutcamethesun@gmail.com.